pbc88 Privacy Policy

pbc88 is an online betting and casino platform operated for users in Bangladesh. This privacy policy ("Policy") applies to the pbc88 website, mobile application, and related services ("Platform").

When you register, log in, make a deposit, or use any service on pbc88, you are considered to have voluntarily provided your information under this Policy. This Policy applies only to pbc88's own platform — not to third-party websites or services.

To learn about the general terms of using our services, please read the Terms and Conditions page, which covers account use, bonuses, and other rules in detail.

2.1 Registration and Account Information

When you create an account on pbc88, you are required to provide the following information:

• Full name (as per national identity card)
• Mobile number and email address
• Date of birth (for age verification — confirmation of 21+ age)
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)

2.2 Automatically Collected Information

The following information is automatically logged when you visit the platform:

• IP address and device type
• Browser information and operating system
• Time spent on the website, page views, and session information
• Information collected through cookies and similar tracking technologies

2.3 Financial Transaction Information

Transaction history, amounts, and payment method details during deposit and withdrawal processes are stored. This information is used only for managing your account and preventing fraud.

pbc88 uses your information only for the following purposes:

• Account creation and identity verification (KYC)
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Customer support via 24/7 live chat and email
• Fraud detection, account security, and cyber protection
• Analyzing and improving platform performance
• Complying with applicable legal obligations

pbc88 never sells your personal information to third parties or shares it with advertisers.

4.1 Limited Sharing of Information

Your information may be shared with third parties in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking institutions — only the information necessary to complete a transaction.
• Game providers: Game studios such as Pragmatic Play, Evolution, JILI, PG Soft, and Spribe — only the minimum information required to run the games.
• Technology partners: Service providers that help operate the platform securely.

4.2 Legal Obligations

pbc88 may be required to provide information in response to a court order or a lawful request from a government authority. In such cases we act in accordance with the law and, where possible, we will attempt to notify you.

pbc88 uses cookies to operate the platform effectively. Cookies are small data files stored in your browser that improve your browsing experience.

• Essential cookies: For storing login sessions, security tokens, and language preferences — the platform cannot function without these.
• Analytics cookies: For understanding user behaviour — the data collected is anonymous.
• Functional cookies: For remembering your preferences, such as language or display settings.

You can control or disable cookies from your browser settings, but doing so may affect some features of the platform.

pbc88 follows industry-standard technology and practices to protect your information:

• SSL encryption: Data is encrypted via SSL protocol during transmission.
• Two-factor verification: OTP-based login verification.
• Regular security audits: System vulnerabilities are tested on a regular basis.
• Restricted access: Only staff who need to can view your information.
• Firewall and intrusion detection: Active monitoring to protect servers.

Even so, no data sent over the internet is 100% risk-free. Keeping your account password confidential is your own responsibility.

pbc88 retains your information for the following periods:

• Active accounts: For the full duration that the account remains open.
• Closed accounts: Financial records and identity information are retained for a set period even after an account is closed — for legal obligations and dispute resolution purposes.
• Log files: Technical and security logs are automatically deleted after a set period.

Once the required retention period ends, information is securely deleted or anonymised.

As a pbc88 user, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to restrict processing: The right to object to the use of your information in specific cases.
• Right to data portability: The right to request a copy of your information.

To exercise these rights, please contact our support team. Our team provides support in Bengali and English 24/7.

pbc88's services are intended only for individuals aged 21 or above. We do not knowingly collect any information from minors. Age is verified at registration, and providing false information will result in the account being suspended.

If we become aware that information from a minor has been collected, it will be deleted immediately. For guidelines on responsible gambling and safe use, please visit our Responsible Gaming page.

pbc88's servers and data centres may be located in various countries. Even if your information is transferred internationally, we ensure that the protection standards described in this privacy policy are maintained wherever it is stored.

Data protection is guaranteed through agreements with third-party service providers.

At the time of registration, you may consent to receiving promotional messages, bonus offers, and updates from pbc88. If you wish to withdraw that consent:

• Update your communication preferences in your account settings
• Use the unsubscribe option at the bottom of any email
• Inform our support team via live chat

Even if marketing messages are turned off, important account-related messages (transaction confirmations, security alerts) will continue to be sent.

pbc88 reserves the right to change this privacy policy at any time. For significant changes, a notice will be posted on the platform or sent to your registered email address.

For any questions or concerns about this policy, please contact our support team:

• Email: [email protected]
• Live chat: 24 hours a day, 7 days a week — in Bengali and English

For general questions, visit our FAQ page — it has answers to many questions about accounts, payments, and bonuses.